Free Express Shipping Australia wide on orders over $50

Shipping & Returns

We ship FREE EXPRESS Australia wide on orders over $50! 

Australian

Australian timeframe: 1-3 business days 

All orders placed before 12pm AEST Monday-Friday will be packed and shipped off same day from our warehouse on the Gold Coast. During the sale period it may take 1-2 business days to dispatch. 

International Shipping 

All international orders are sent via Australia Post Standard Shipping inc. Tracking (5-12 business days) or Express Tracked Shipping (2-6 business days).

All orders over $100, get Free Standard Tracked Shipping. 

All pricing is in AUD

Country Standard Timeframe Cost Express Timeframe Cost
New Zealand 5-8 business days $10.00 2-6 business days $15.00
United States
5-8 business days
$10.00
2-6 business days
$25.00
United Kingdom
5-8 business days
$10.00
2-6 business days
$25.00
Europe
5-8 business days
$10.00
2-6 business days
$25.00
Asia
5-8 business days
$10.00
2-6 business days
$25.00
Rest of world 5-8 business days $10.00 2-6 business days $25.00


Please be aware that additional customs charges or fees may be payable upon collection of your order. Customs charges or fees are not included or covered by Peppy Co and are the responsibility of the customer.
 

Returns
In the unlikely event that you receive a faulty or damaged product, you can return your order within 30 days of purchase for a speedy replacement. Please note, that returns must be unopened and in the original packaging.

Please be advised that we do not provide shipping labels or cover postage for 'change of mind' purchases.

 

Missing Parcel
PeppyCo is not responsible for a missing parcel. If the courier informed you the parcel was delivered and you are sure it was not, this matter should be taken to Australia Post first via this link: https://auspost.com.au/receiving/delayed-lost-or-damaged-items/find-a-missing-item
If the parcel is lost, please contact PeppyCo with proof from the courier so we can rectify the situation.